New Consumer Protection Regulations for E-Commerce Sellers in Malaysia (Effective June 2025) 马来西亚电子商务卖家注意！2025年6月起实施消费者保护新规
New Consumer Protection Regulations for E-Commerce Sellers in Malaysia (Effective June 2025)
Online sellers in Malaysia, take note! Starting 24 June 2025, the Consumer Protection (Electronic Trade Transactions) Regulations 2024 will be officially enforced by the Ministry of Domestic Trade and Cost of Living (KPDN).
These new regulations aim to enhance transparency, improve consumer confidence, and hold both sellers and platform operators accountable in digital transactions.
If you sell products through any online marketplace like Shopee, Lazada, TikTok Shop, or your own website, these rules apply to you.
Here's a clear breakdown of what's new and what you need to do.
Key Requirements for E-Commerce Sellers in Malaysia
1. Seller Information Must Be Disclosed
You must clearly display your business or personal details on your store. This helps buyers know who they are dealing with and allows the government to track legitimate sellers.
You need to provide:
• Full name or company/business name
• NRIC number (for individuals) or SSM registration number (for businesses)
• Email address
• Phone number
• Business address
• Website (if you have one)
2. All Product Info Must Be in Malay
Bahasa Melayu is now the mandatory language for:
• Product titles
• Product descriptions
• Seller information
You can still include translations in English or Chinese as an extra, but Bahasa Melayu must come first.
3. Upload Valid Product Certifications (If Applicable)
Some types of products must meet Malaysian safety or health standards. If you sell these, you are required to upload the correct certification as proof. These documents will appear on your product page for buyers to see.
Examples of Required Certifications
Electronic Appliances - SIRIM-ST Certificate & Label
Mobile & Network Devices - SIRIM Certificate of Conformity (CoC)
Health Supplements & OTC - MAL Number (NPRA Product Registration)
Medical Devices - MDA Registration
Cosmetics & Skincare - NPRA Notification
Food Products - MESTI / HALAL / HACCP (where applicable)
Pesticides - Certificate of Registration (Department of Agriculture)
Pet Food - DVS Registration (Veterinary Services Department)
Motorcycle Helmets - SIRIM Certification
……………………………………………………………………………………………………….
All-in-One Digital Sdn Bhd Incorporation Package
What’s Included:
• Official Statutory Documents: Form S14, S15, S17, S58 & S236
• Bank Resolution + Certified True Copies (CTC) for account opening
• One-Year Secretarial Retainer Service to ensure compliance
• Tax Identification Number (TIN) Registration with LHDN
Register Your Sdn Bhd Digitally — No need to visit in person!
📢 马来西亚电子商务卖家注意！2025年6月起实施消费者保护新规
自 2025年6月24日 起，马来西亚**国内贸易及生活成本部（KPDN）**将正式执行《2024年消费者保护（电子交易）条例》。
此条例旨在提升透明度、增强消费者信心，并对线上卖家与平台运营方在数字交易中的行为加强监管。
如果你在 Shopee、Lazada、TikTok Shop 或自己的独立网站上销售商品，此新规对你具有法律约束力。
✅ 马来西亚电商卖家的主要义务
1️⃣ 必须公开卖家身份信息
你必须清楚列明你的个人或商业资料，让消费者知道交易对象，也方便政府监管合法卖家。你需要在商店页面上展示以下信息：
2️⃣ 所有产品资讯必须以马来语呈现
从产品标题到描述，再到卖家资料，马来语（Bahasa Melayu）必须优先显示。你可以附加英文或中文翻译，但必须将马来语放在首位。
涉及范围包括：
3️⃣ 上传有效产品认证（如适用）
若你销售需符合马来西亚安全或健康标准的特定产品，必须在商品页面上传相关认证文件。这些文件将公开展示，供消费者查阅。
🛒 为何这项新条例重要？
💡 提示：若你尚未在SSM注册商业实体（如 Sdn Bhd 公司或企业注册），请尽快处理，以免违反新法令。
设立All-in-One Sdn Bhd — 提供文件、银行决议和秘书服务
一站式线上注册马来西亚有限公司（Sdn Bhd）配套服务
服务内容包括：
正式法定文件：S14、S15、S17、S58 及 S236 表格
银行账户开户所需：银行决议书 + 认证真实副本文件（CTC）
一年公司秘书服务，确保持续合规
向马来西亚内陆税收局（LHDN）注册税务识别号码（TIN）
全程线上注册，无需亲临马来西亚！
Online sellers in Malaysia, take note! Starting 24 June 2025, the Consumer Protection (Electronic Trade Transactions) Regulations 2024 will be officially enforced by the Ministry of Domestic Trade and Cost of Living (KPDN).
These new regulations aim to enhance transparency, improve consumer confidence, and hold both sellers and platform operators accountable in digital transactions.
If you sell products through any online marketplace like Shopee, Lazada, TikTok Shop, or your own website, these rules apply to you.
Here's a clear breakdown of what's new and what you need to do.
Key Requirements for E-Commerce Sellers in Malaysia
1. Seller Information Must Be Disclosed
You must clearly display your business or personal details on your store. This helps buyers know who they are dealing with and allows the government to track legitimate sellers.
You need to provide:
• Full name or company/business name
• NRIC number (for individuals) or SSM registration number (for businesses)
• Email address
• Phone number
• Business address
• Website (if you have one)
2. All Product Info Must Be in Malay
Bahasa Melayu is now the mandatory language for:
• Product titles
• Product descriptions
• Seller information
You can still include translations in English or Chinese as an extra, but Bahasa Melayu must come first.
3. Upload Valid Product Certifications (If Applicable)
Some types of products must meet Malaysian safety or health standards. If you sell these, you are required to upload the correct certification as proof. These documents will appear on your product page for buyers to see.
Examples of Required Certifications
Electronic Appliances - SIRIM-ST Certificate & Label
Mobile & Network Devices - SIRIM Certificate of Conformity (CoC)
Health Supplements & OTC - MAL Number (NPRA Product Registration)
Medical Devices - MDA Registration
Cosmetics & Skincare - NPRA Notification
Food Products - MESTI / HALAL / HACCP (where applicable)
Pesticides - Certificate of Registration (Department of Agriculture)
Pet Food - DVS Registration (Veterinary Services Department)
Motorcycle Helmets - SIRIM Certification
……………………………………………………………………………………………………….
All-in-One Digital Sdn Bhd Incorporation Package
What’s Included:
• Official Statutory Documents: Form S14, S15, S17, S58 & S236
• Bank Resolution + Certified True Copies (CTC) for account opening
• One-Year Secretarial Retainer Service to ensure compliance
• Tax Identification Number (TIN) Registration with LHDN
Register Your Sdn Bhd Digitally — No need to visit in person!
📢 马来西亚电子商务卖家注意！2025年6月起实施消费者保护新规
自 2025年6月24日 起，马来西亚**国内贸易及生活成本部（KPDN）**将正式执行《2024年消费者保护（电子交易）条例》。
此条例旨在提升透明度、增强消费者信心，并对线上卖家与平台运营方在数字交易中的行为加强监管。
如果你在 Shopee、Lazada、TikTok Shop 或自己的独立网站上销售商品，此新规对你具有法律约束力。
1️⃣ 必须公开卖家身份信息
你必须清楚列明你的个人或商业资料，让消费者知道交易对象，也方便政府监管合法卖家。你需要在商店页面上展示以下信息：
- 全名或公司/商业注册名称
- 身份证号码（若为个人卖家）或SSM公司注册号码（若为企业）
- 电子邮件地址
- 手机号码
- 营业地址
- 网站网址（如有）
从产品标题到描述，再到卖家资料，马来语（Bahasa Melayu）必须优先显示。你可以附加英文或中文翻译，但必须将马来语放在首位。
涉及范围包括：
- 产品名称
- 产品说明
- 卖家信息
若你销售需符合马来西亚安全或健康标准的特定产品，必须在商品页面上传相关认证文件。这些文件将公开展示，供消费者查阅。
- 提高线上交易的安全性与信任度
- 打击无照或欺诈性商家
- 为消费者提供更透明的购物环境
设立All-in-One Sdn Bhd — 提供文件、银行决议和秘书服务
一站式线上注册马来西亚有限公司（Sdn Bhd）配套服务
服务内容包括：
正式法定文件：S14、S15、S17、S58 及 S236 表格
银行账户开户所需：银行决议书 + 认证真实副本文件（CTC）
一年公司秘书服务，确保持续合规
向马来西亚内陆税收局（LHDN）注册税务识别号码（TIN）
全程线上注册，无需亲临马来西亚！
Jul 01,2025